Warranty Analysis & Audit:
 This
service is crucial for any dealership review – be it any
size!
Our company will visit your dealership and perform a
complete, on-site review and audit. After the review you
will be given a detailed report based on our findings. This
includes, problem technicians, service advisors and service
management.
All of these areas are critical to surviving a
manufacturer’s warranty audit.
This will include the potential chargeback if the
manufacturer were to perform a warranty audit. Included in
our report is an in-depth action plan for your dealership to
follow.
This service can be performed as a one time review or a
bi-annual review.
Click here to download more information.
(this file is in MS Power Point Format) |
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Warranty Processing:
 Along
with our expert auditor advisors, we also have a team of
experienced warranty administration processors.
This service is vital to your everyday operation because we
audit your repairs orders for out-of-line conditions prior
to submission.
We get claims paid rapidly!
We also take your warranty receivables that are over 60 days
and get them paid.
We are highly experienced with the Saga system.
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Warranty Training:
 This
service will benefit all employees service advisors, service
management, warranty administrators and parts managers. We
will spend 3-4 days at your dealership observing and
training your service personnel in all aspects of
manufacturer warranty compliance. This service will also
entail reviewing your warranty parts retention area. |
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Warranty Self Audit:
This service is perfect for dealerships that do not have the
resources or the personnel to review repair orders for
manufacturer compliance. Dealerships will send or scan
50-100 (actual number will be based on the dealer’s volume)
repair orders to Warranty Audit Solutions for a complete
compliance review. Each repair order will be audited and an
in-depth report will be sent to your service management
outlining deficiencies. This will include items that were
not claimed that the dealership is entitled to along with,
customer signatures, technician efficiency, technician
notes, shop comebacks and review of labor operations. This
service is also vital for your everyday processes.
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You can send us repair orders on a monthly basis after the initial in house review
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